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At Lake Palace you'll find banking is as easy as 123. We accept a wide variety of banking options to make your life easier and your gaming hassle free. These include:
Credit and Debit cards
Pre-Paid or gift cards
Bitcoin
Try some of these simple troubleshooting tips. If these don't work give our 24/7 customer call center a call.
Try using your card at least 5 times at 15 minute intervals
Enter odd amounts like $53 or €121; they have a better chance of going through
Use varied amounts to avoid duplicate transaction triggers
The larger your deposit amount, the less chances of experiencing a rejection. Try this and you'll have longer playing time
Try using a different card
Don't forget that we also accept various eWallets that offer convenience and safety for our players.
Players have the following deposit methods available to them:
Credit and Debit cards
Pre-Paid or Gift cards
Bitcoin
Depositing tips:
Use varied amounts to avoid duplicate transaction triggers.
Try an alternative card type, we also accept Visa, Bitcoin and MASTERCARD
Try depositing in odd amounts ($27.87 as opposed to $30)
Deposit in 5-10 minute intervals (at least)
The larger your deposit amount, the less chances of experiencing a rejection. Try this and enjoy longer, undisturbed game time! When depositing, try making one deposit of $100 as opposed to 5 x $20 deposits
Make sure the details on your credit card correspond with the details registered on the casino. Contact the call centre to validate these details
Ensure that you have sufficient funds when making a deposit
Don’t continue to make transactions if you are getting rejected, rather contact the call centre for assistance or, alternatively, try another card
Please ensure that you are entering the correct CVC number (last three digits on the back of your card)
Ensure your card is activated for international deposits
Important: withdrawal requests will be processed daily within Lake Palace Casino, however, payments to player accounts will only take place Monday and Thursday.
Please provide all required documents within 14 days of making your withdrawal request. Should you miss this deadline, your requested amount will be reversed back into your casino account and you will then be required to log another withdrawal request before you proceed. In this case, Lake Palace Casino will not be held liable for any complications that may arise, including possible wagering requirements that may become applicable on your second withdrawal attempt based on your account status at the time of your subsequent request.
Transaction histories are available to players.